Privacy & Cookies Policy

Last updated: 11 October 2025

At Oceanos12, we value your privacy and are committed to protecting the personal data of all visitors to our website, www.oceanos12.com.
This Privacy & Cookies Policy explains how we collect, use, and protect your personal information when you interact with our website.

1. Data Controller

The entity responsible for data processing is Oceanos12, which can be contacted at:

• Email: info@oceanos12.com

• Phone: +351 926 345 482

2. Data We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number, or any information provided via contact forms.

• Technical information: IP address, browser type, operating system, pages visited, and duration of visit (through cookies and analytics tools).

• Booking details: when making an enquiry or reservation, we may collect additional information required to process your booking.

3. Purpose of Processing

Your data may be used for the following purposes:

• To respond to enquiries or booking requests.

• To send communications related to your stay or services provided by Oceanos12.

• To improve user experience and optimise website performance.

• To comply with legal or regulatory obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent – when you accept cookies or submit a contact form.

• Performance of a contract – to manage booking or accommodation-related processes.

• Legal obligation – when required by law.

• Legitimate interest – such as website improvement, security, and service optimisation.

5. Data Sharing and Retention

Oceanos12 does not sell or share personal data with third parties, except when necessary for:

• Service providers (hosting, marketing, payment, or booking systems) acting under strict confidentiality agreements.

• Compliance with legal requirements or requests from competent authorities.

Data is stored only for as long as necessary to fulfil the purposes outlined above, following applicable legal retention periods.

6. Your Rights

In accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Restrict or object to data processing.

• Request data portability.

• Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@oceanos12.com.

7. Data Security

We apply appropriate technical and organisational measures to ensure your data is protected against loss, misuse, unauthorised access, disclosure, or destruction.

8. Cookies

Our website uses cookies to ensure proper functionality and enhance your browsing experience.

What Are Cookies

Cookies are small text files stored on your device when you visit a website.

Types of Cookies Used

• Essential cookies: required for core website functionality.

• Analytical cookies: help us understand user behaviour and improve the website (e.g. Google Analytics).

• Functional cookies: remember your preferences for future visits.

• Advertising cookies: used only with your consent to display relevant ads or content.

Managing Cookies

You can manage or disable cookies in your browser settings. Please note that some website features may not function correctly without cookies.

9. External Links

Our website www.oceanos12.com may contain links to third-party websites.
Oceanos12 is not responsible for the privacy practices or content of those external sites. We recommend reviewing their respective privacy policies.

10. Changes to This Policy

Oceanos12 reserves the right to modify this Privacy & Cookies Policy at any time.
All updates will be published on this page, with the revised date clearly indicated.

11. Contact Information

If you have any questions, requests, or concerns regarding this Privacy & Cookies Policy, please contact us at:

📧 Email: info@oceanos12.com
📞 Phone: +351 926 345 482

Oceanos12 – Your stay with confidence and transparency.